Privacy Policy

Collection of Information

Information You Provide to Us
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information We Collect Through Your Use

When you use our Services, we collect information about you in the following general categories:

Location Information: When you place order(s) or request delivery, we collect precise location data (GPS and network-based). If you permit the nutritionfreak.co.in website to access location services via your device settings, we may collect your precise location while the app is running in the foreground or background. We may also estimate location from your IP address to enhance speed and service.
Contacts Information: If you allow nutritionfreak.co.in website to access your device address book, we may store contact names/numbers to support social interactions through our services.
Transaction Information: Includes service type, time/date, amount charged, orders placed, promo code usage, and caching data to improve app speed.
Usage and Preference Information: We gather how users interact with our services, preferences selected, and cookies used for personalization.
Device Information: Includes mobile device model, OS version, app version, language, identifiers, network details, etc., used to optimize performance.
Call and SMS Data: We receive data like call/SMS timestamps, numbers, and OTPs for communication and authentication.
Log Information: Includes IP address, access times, pages viewed, crashes, browser type, and source URLs to improve security and functionality.

Use of Information
We may use collected data to:

Provide, maintain, and improve services;
Facilitate payments and deliver products;
Communicate promotional offers, updates, and product info;
Monitor usage, prevent fraud, troubleshoot issues;
Personalize content, ads, and recommendations.

Sharing of Information

We may share your data:

With third parties to offer specific services/promotions;
Publicly via reviews or social features;
With vendors, affiliates, or consultants working for NutritionFreak;
As legally required by law enforcement or government bodies;
In the event of mergers, acquisitions, or restructuring;
In anonymized formats for analytics and reporting.

Social Sharing Features
NutritionFreak may allow social tools that let you share your actions. Refer to their respective privacy policies for more information.

Promotional Offers/Discounts
Offers are not sitewide and may not apply to specific categories like baby food, etc. This is subject to NutritionFreak’s discretion.

Failed Transactions
These will appear in your order history for up to 30 days. Please contact your bank for unresolved payments marked as “Failed.”

Analytics and Ads by Third Parties
Third parties may use cookies for analytics, ad targeting, and performance reporting across apps and websites.

Your Choices

Account Info: You can edit account details anytime in-app or online. Some data may be retained per legal/business needs.
Access Rights: You may request correction/deletion of your data to nutritionfreak24@gmail.com
Permissions: You may grant or revoke app permissions (location, contacts, etc.) via your device settings.
Promotional Communications: You can opt out via message links, but transactional messages will still be sent.
WhatsApp Messaging Consent: By opting in, you agree to receive transactional/promotional messages from NutritionFreak via WhatsApp.

Changes to This Policy
We may update this policy periodically. Any major changes will be notified via app or email. Continued use implies acceptance.

NutritionFreak Contact Address
NutritionFreak, jhalawaar, Rajasthan – 326001, India
Email: nutritionfreak24@gmail.com
Website: https://www.nutritionfreak.co.in